What is it with these law firm software packages?

We have been providing support to many law firms in the past few years and the one common problem we need to address is their main application software – the thing that is supposed to be driving the firm.

There are numerous systems out there that offer the promise of matter management, precedent searches, document control and time billing – but they rarely work well technically – and therefore cause downtime, equating to frustration and general disasatisfaction with “the system”.

This then translates into frustration with our services – even though we offer the right advice as to what is needed to fix the problem. Things such as better resources, dedicated servers or upgraded workstations. We just want to be able to offer our customers a stable working platform – at a sustainable price.

Is the answer possibly in the clouds? Cloud computing is here now and being taken up at a rapid pace by large and small companies. The large companies are doing it because they recognise that they make significant savings on their infrastructure costs.

The small ones are doing it for the same reason – however a high infrastructure cost was a barrier to entry, rather than a headache to solve. Small firms now have access to enterprise grade systems and no longer have to “make do”.

Our job becomes simpler too. We simply supply you with a working network and a rock solid browser installation. That does not cost you much to have us do and maintainting it means much lower costs to you.

At Chill we take the heat out of IT. No matter what pressure you are under, we will always keep our heads and make sure you get back up and running as soon as possible. So don’t sweat – Chill IT. Click here for more information on our consulting services.